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UK Hacker Exposes Gurugram's Scam Call Centre That Stole Millions, CEO Gets Arrested

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Monit Khanna
Monit KhannaUpdated on Mar 07, 2020, 12:48 IST

A 30-year old CEO, residing in DLF Magnolias -- one of the poshest localities in Gurugram was arrested along with his associate for running a fake call centre and duping people, in the garb of providing technical support in the US, UK worth thousands of dollars and pounds, respectively.?

TOI

As per police reports, over 40,000 users in the US, UK and other English speaking countries have been targetted through these scams.

The CEO -- Amit Chauhan is an engineering college dropout from Kurukshetra Institute of Technology and Management, was running a travel agency in the front, but behind this facade was a call centre with young crowd, talking in heavy accents trying to pose as Microsoft’s technical support, helping them get rid of a malware put by the scammers, in exchange for loads of money or lose gigabytes of personal data.

Youtube/ Jim Browning

The scam went like this -- a user’s screen would get replaced by a red screen with a Windows logo, asking them to call a particular number. When the user would call the number, it would connect to the call centre in Udyog Vihar, Gurugram where they would pose as official technical support at Microsoft, pretending to be in San Jose, California and charge thousands of dollars to get rid of that screen. If they didn’t take the malware seriously, many risked losing their personal data, so they had no option but to pay up heavy sums to the fraudsters.?

Benevolent hacker

The scam came to the notice of Gurugram Police when one ethical hacker with a pseudonym of Jim Browning hacked into the call centre’s CCTV camera and saw what was actually happening, and put it on a YouTube video. Gurugram police then planned a raid and arrested the aforementioned CEO and associate.?

Youtube: Jim Browning

They also raided Chauhan’s home in DLF Magnolias where they were able to find his personal laptop that held crucial information to the case.?

A case under sections 420 (cheating), 120 B (conspiracy) of Indian Penal Code and Sections 75, 43 and 66D of IT Act was registered at Cyber Crime police station on Tuesday.

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